What data do we collect?

 

• Name(s)

• Physical address(es)

• Email address(es)

• Telephone number(s)

 

How do we store this data?

 

Any data you submit can be retained by MotorScrubber and stored securely in accordance with the Data Protection Act 1998. Any third party used to store your data has been subject to a vetting process by MotorScrubber prior to engagement to ensure standards of data security and privacy are met.

 

Your data can be stored on two separate systems:

 

• Website hosting platform (Wix.com)

• Online business platform (Zoho.com)

 

All data is stored on secure servers behind a firewall.

 

Why do we collect this data?

 

We may use the data that you provide:

 

• to supply you with the products, services and information which you have requested;

• to inform you about our products, services, events, special offers and other promotional material;

• to assess customer satisfaction (e.g. a customer survey);

 

Any contact we make with you using this data can be by:

 

• Physical mail

• Electronic mail

• Telephone call

• SMS & WhatsApp messaging

 

Do we share this data with third parties?

 

We may share some or all of your data with third parties in accordance with the services we can provide to you as per your consent. These third parties can include:

 

• Communication service, e.g Mailchimp

• Printed mail services, e.g 

• Postal services, e.g Royal Mail

 

How long do we store this data for?

 

Any data you submit will be stored for an indefinite period on the grounds of legitimate interest.

 

Can you request a copy of the data collected?

 

Yes - You have the right to ask for a copy of the data held by us - in return for which we may charge a small administration fee if your request is deemed manifestly unfounded or excessive. You also have the right to require us to correct any inaccuracies in your data.

 

Can you request your data be deleted from our accounts & points of storage?

 

Yes - you have the Right To Be Forgotten. If you would like us to delete the data we hold about you please contact us by email. You will also be asked to prove your identity - we will require a form of Government-issued photographic identification.

 

How can I contact you to access, correct, amend or delete my data?

 

Please send us an email to marketing@motorscrubberclean.com. We kindly ask you to ensure your request is clear and concise so we can fulfill as swiftly as possible.

 

Privacy Policy Updates

 

​We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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This page was last updated on 21st June 2023.